Gavin's story

Gavin header photo - HRSSC

“My current role is fast paced and demanding. We look after a wide range of processes and are most employees’ first point of contact with HR. Our ability to provide high quality advice is vital in promoting the UK Talent Shared Service Centre as a model of exceptional client service. I enjoy working in a high performing team where everyone’s skills and opinions are valued.”

Gavin on…his role at EY

I joined EY in 2011 as a Recruitment Helpline Advisor within the Student Hire team.  This involved guiding candidates through the wide range of graduate and undergraduate opportunities offered by EY. The role really helped me to gain a great overview of the recruitment process and the roles that are on offer to people at the beginning of their career journey.  

I then moved into a Student Recruitment Administrator role within the same team where I took on responsibility for the Transactions service line. This involved coaching and mentoring candidates through the recruitment process, but also forging links with the wider business to gain an insight into the skills required for each of their programmes.  I was really impressed by the willingness of senior people within the business to set time aside to explain the nature of their work and to help me to gain key insights into their recruitment needs.

Gavin on…opportunities within the UK Talent Shared Service Centre

The UK Talent Shared Service Centre offers the opportunity for career development and the chance to gain exposure to different areas of work. I was offered the opportunity to participate in a training programme with the EY Help HR team, which enabled me to spend part of my working week in our Contact Centre advising employees on HR policy and learning about the range of tasks undertaken throughout the employee life cycle.  When a permanent role became available within the team, I took the chance to apply.  More recently I have been promoted to the EY Help HR Coach role where I support my manager in looking after a busy team of 16 people.

Gavin on…the EY difference

EY is a strong international brand and the company can offer individuals the chance to really drive and shape their career.  There is a very real and sincere emphasis on delivering high quality work to our colleagues and clients. People are proud to say that they work at EY.

Gavin on…the office culture

The office culture is friendly and open. You get the chance to work and socialise with different people across the floor who are always willing to offer you support and advice when required.

Gavin on…working in Birmingham

I have lived in Birmingham for most of my life and can say that the people are really friendly and genuine.  In recent years, the city centre has been transformed with the revamped Bullring and the redevelopment of Grand Central.  As well as shopping, restaurants and bars, the city also has fantastic theatres, museums and art galleries (with the EY Arts club offering access to special events at the fantastic IKON gallery, or weekend office events for EY parents and their children).