A Career in Advisory Service Delivery

Our Advisory Service Delivery centre in Newcastle, provides a range of crucial services at the heart of today’s financial services industry across the UK and Europe.


We use cutting-edge technology, knowledge and experience specialising in anti-money laundering, suitability reviews, regulatory remediation, reporting solutions and cyber security that allow our clients to focus on driving their business forward.

Michael Scoular, Head of UKFS Newcastle Service Delivery Centre

"We're a growing team in a global professional services business, which means exceptional career opportunities for our people.

"We look for talented graduates from any discipline or those with relevant work experience to join us. You'll be able to build a remarkable career for yourself in the rapidly-growing world of Advisory Service Delivery.

"Depending on your chosen area of specialism, we offer qualifications to improve your technical skills whether in Anti-Money Laundering/Compliance, Regulated Financial Planning, Cyber Security or Accountancy. 

"We always try to let our people guide their own development. If you're keen to learn, we're keen to support you."

What we do in Advisory Service Delivery

We provide a range of crucial services at the heart of today’s financial services industry. Learn more about our specialisms below.

Anti-Money Laundering

EY Advisory Service Delivery collect, analyse, cleanse and enhance ‘Know Your Customer’ records for financial services institutions. Essentially, this is the information used to prove the identity of an individual or company when applying for a bank account or entering into a business relationship. This means our clients can easily identify non-compliant customer records and allow for relevant decisions to be made.

Suitability Reviews

The Financial Conduct Authority recently carried out a review of advice standards and investment management undertaken by financial institutions. In some cases, incorrect investment advice had been provided. Financial institutions are currently dealing with customer reparation to correct these fallings. Qualified EY Advisory Service Delivery professionals in investments, mortgages, pensions, and regulated complaints handling help clients to address these challenges through our suitability review solution.

Regulatory Remidiation

The Office of Fair Trading and the Financial Conduct Authority have recently reminded financial institutions of their legal obligations. These include providing consumers with full and accurate information on their loan agreements. As a result, financial institutions are conducting assessments and identifying failings. Any failings require them to conduct a redress and remediation programme to reimburse customers. EY Advisory Service Delivery are appointed to deliver these programmes on behalf of various financial institutions.

Cyber Security

Today, IT and data management are such an integral part of our clients’ operations that even the smallest mistake or security breach can have a substantial impact on their reputation and business performance. Service Delivery Centre Associates work closely with some of the world’s most prestigious financial organisations on key IT issues, helping them assess, transform and monitor their risks and controls, either as stand-alone services or alongside our Advisory colleagues.

Life and work in Advisory Service Delivery

What's it like to work in Advisory Service Delivery?

Leigh is an Analyst within our Advisory Service Delivery team and is based within our Newcastle office. Find out what attracted her to EY and what it's like working within Advisory Service Delivery.

Read Leigh's story

What will your first few days be like?

Watch our three videos to get a real insight into what you're likely to experience in your first days with us.

Find out more

Working in Advisory Delivery Services - Harry

Harry works in our Advisory Service Delivery centre in Newcastle where he is a Junior Associate. Harry joined EY on our Degree Apprenticeship in Business Leadership and Management. The opportunity to build the foundation of a successful career attracted him to EY, and his expectation have been more than met.

Making a real impact


Jenna works in our Advisory Service Delivery centre in Newcastle where she is a Senior Case Handler. The fact that the work she does is having a real impact is what Jenna loves most about her role at EY.


Starting your career with us in Newcastle

What roles can you apply to?

We have the following roles available in our Advisory Service Delivery Centre team.

Have a question about working at EY?

Speak to our people about what it's really like to work at EY.

Looking to join as an experienced hire?

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